WHAT THREE THINGS WOULD I DO TO IMPROVE OR EXTEND THIS PROJECT:
If I had a bit more time I would do the following to improve and/or expand this project:
- Consider and explore a Receipt Keeper Wallet option for men. Not that the box isn't or wasn't designed to be unisex but currently the box serves better in a purse or bag rather than a pocket.
- Attempt to make the current Receipt Keeper Box and possible Receipt Keeper Wallet out of a sturdier material like some kind of polymer or plastic.
- More customization options inside the Receipt Keeper Box to support other kinds of financial documents at the discretion of the owner.
WHAT DID I LEARN FROM THIS PROJECT:
I'd say that firstly it was very nice having the experience of a "design for good" based project and to chase a problem down across a broader range of platforms/channels. Being able to experience the poverty simulation for this as well as a better understanding of the related social issues.
The other thing that I learned over the course of this project was the basics of communication theory. I can now, with some authority dissect a communication problem with the proper terminology. This is definitely helpful in better understanding a communication breakdown, which is obviously the base of every design problem. I also learned how to better manage a project of this nature across a particular time constraint. I don't feel as though we were particularly rushed durring the course of this project.
FINAL IMAGE OF FULL PROTOTYPE SET:
Receipt Keeper, T-Shirt, Letter, Stickers, Bus Ad.
Insist Presentation 2 The Problem:
People within the community are failing to insist on their receipts
Due to lack of education, apathy, or pride
This is resulting in unnecessary consequences to those who may be already financially unstable
Evictions, Property repossessions, Double payments
Insist is an organization who wants to:
Empower the public to insist on their receipt
Give them an container in which to keep and organize their receipts
Insist on a higher level of mutual respect and professionalism between the customer and the employee
Our logo represents a receipt being torn off.
The logo takes the form of an exclamation mark suggesting the importance of insisting on receipts.
The colors, from red to black, implies regained financial security.
The financially unstable and the business owners/employees
Insist targets each party with a universal message of the importance of receipts
as well as a more tailored message to both the customer and the employee.
The bus advertisement will be displayed on the buses with routes near partnering businesses.
The ad will inform the viewer of the importance of insisting on a receipt.
It will also tell them about the function of the Receipt Keeper, what comes with it, and where to pick it up.
The ad will also reflect the three different community locations closest to that particular bus route for ease of picking up.
The Receipt Keeper will be available for pick up at locations in the neighborhood:
Community Centers, Churches, Community Banks.
These are locations we believe to be easily accessible by bus, bike, or foot.
The receipt keeper is an organizer with an index for three different receipt categories that people can name themselves
The box includes information about the importance of keeping and organizing receipts on the inside
As a special gift from the sponsor U.S. Bank the receipt keeper comes with a free shirt.
Having this shirt to wear can give people a sense of pride and empowerment in asking for their receipts, as well as spread the message to others
Inform the the business of the importance of keeping receipts
Appeal to their sense of professionalism
Be polite in reminding the customers
Placed in the window of the business
Reminds the customer to ask for their receipt
Reminds the employee to remind the customer to get their receipt